The Challenge of Change: Putting Patients Before Providers

[9781871305265]

In 2005, following recommendation of a number of reports, the Irish Government set up the Health Service Executive (HSE) to run the health service. Brendan Drumm was appointed for a five year term as its CEO. In The Challenge of Change, Brendan Drumm outlines the approach to implementing one of Europes's most complex public sector transformation progress, based on developing a health service that ensures the patient is always the priority. By 2009, Ireland was ranked 13th among the 33 countries then included in the in the Euro Health Consumer Index. While change in any environment is difficult, healthcare systems internationally are notoriously resistant to change. This book provides a fascinating insider's account as to why achieving worthwhile change in a health sector environment is both slow and almost always unpopular. This book will be of interest to anyone who wishes to understand and ultimately deliver change. This book also points the need for the transformation journey to continue and the critical role healthcare professionals must continue to play in leading change.