New to this edition:
Unit 1: The Business Working Environment details: - franchising as a business model - sources of finance, credit unions and updates in banking services - updates on employment legislation.
Unit 2: Office Duties details: - developments in telephone communication services and telecom charges - recent budgetary changes affecting payroll calculations and business transactions.
Unit 3: Computers and Networks details: - developments in computer hardware, software and networks - updates on web security issues and viruses.
Unit 4 : Postal, Electronic and Mobile Communication details: - updates on postal services and charges - advances in mobile communications: Smart Phones.
Unit 5 : Storing and Retrieving Information details: - updates on manual filing systems - developments in Electronic Data Management Assignments aimed at promoting self-study, group discussion and project work are also provided at the end of each unit.
Written specifically for: Information & Administration - FETAC Level 5. Also suitable for : - Business Administration - FETAC Level 5 - General Business & Community Studies - FETAC Level 5 - Office Information Systems (Higher Certificate) - HETAC Level 5 - Information Technology & Business Administration courses - City & Guilds - Level 5.
