The book is divided into four parts, each dedicated to a specific theme
Part one: The Health Care Environment - Describes the structure, functioning and governance of the Irish health care system and how external factors such as economics and policy development impact on care delivery decisions.
Part two: Fundamentals of Service Provision - Defines leadership, organisational culture and delegation within the context of the Irish health care system and how they are impacted by historical, political and social influences - Describes the financial management process in health care with emphasis on how health professionals may contribute to the budgetary process.
Part three: Developing Professionals in the Health Service - Key issues such as human resources, communication, conflict resolution, motivation and working in groups are detailed and explored as tools to improve efficiency and productivity within the health care system.
Part four: Developing the Health Service - Change management processes, performance measurement, clinical governance, audit, and integrated care pathways are explained with emphasis on their contribution to the improved quality and delivery of care.
Usually despatched in 2-5 working days.
Date of Publication: 31/03/2010