Contact Clock Question Basket Search User Store Facebook Mail Instagram Twitter

Let's Talk: Make Effective Feedback Your Superpower

by Dr Therese Huston

'Brilliant . . . empowers you to create real behaviour change and lasting trust.' - Nir Eyal, bestselling author of Hooked _____________________________________________________________ We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things. Let's Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn't leak into your appraisal. The result is a step-by-step plan to help anyone to improve performance, trust and morale. It will make a once-dreaded task feel natural. _________________________________________________________ 'Research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower.' - Julie Zhuo, bestselling author of The Making of a Manager

272 pages.

ISBN: 9781847943507

€ 12.50 

In Stock.

Usually despatched in 2-5 working days.

Date of Publication: 21/02/2022

  
Cover of Let's Talk: Make Effective Feedback Your Superpower - Dr Therese Huston - 9781847943507Paperback

Let's Talk: Make Effective Feedback Your Superpower also appears in these Categories:

Business